Terms and Conditions

Legal framework governing our digital services and client relationships

Effective Date: | Last Updated:

⚠️

Important Legal Notice

By accessing or using LemmaIoT services, you agree to be bound by these Terms and Conditions. Please read them carefully before engaging our services.

Quick Summary: These terms protect both LemmaIoT and our clients by clearly defining responsibilities, payment terms, intellectual property rights, and service limitations. If you don't agree with any part, please don't use our services.

1

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "You," or "Your") and LemmaIoT ("Company," "We," "Us," or "Our") regarding your use of our digital services.

Note: These Terms may be updated periodically. Continued use of our services after changes constitutes acceptance of the revised Terms.

2

Definitions

For clarity, the following terms have specific meanings in this agreement:

Services

All digital services provided by LemmaIoT including but not limited to business registration, branding, web development, AI automation, payment integration, digital marketing, and cloud solutions.

Deliverables

Specific outputs, products, or results promised as part of our services, as outlined in project agreements or service descriptions.

Project Scope

The defined boundaries, requirements, and specifications of work to be performed for a specific client engagement.

Confidential Information

Any proprietary, sensitive, or non-public information shared between parties during the course of service delivery.

Third-Party Services

External services, platforms, or tools integrated into our solutions (e.g., hosting providers, payment gateways, domain registrars).

Force Majeure

Unforeseeable circumstances beyond our control that prevent fulfillment of contractual obligations (natural disasters, government actions, etc.).

3

Services Description

LemmaIoT provides comprehensive digital services to help Nigerian businesses establish and grow their online presence. Our services are delivered with professional standards and industry best practices.

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Business Registration

  • • CAC registration and compliance
  • • Tax identification setup
  • • Legal documentation
  • • Regulatory guidance
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Branding & Design

  • • Logo and brand identity
  • • Website development
  • • Marketing materials
  • • Brand guidelines
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AI Automation

  • • WhatsApp chatbots
  • • Workflow automation
  • • System integrations
  • • Process optimization
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Payment Integration

  • • Gateway setup and config
  • • Multi-currency support
  • • Security implementation
  • • Transaction management
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Digital Marketing

  • • SEO optimization
  • • Social media management
  • • Content creation
  • • Ad campaign management
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Cloud Solutions

  • • Web hosting and domains
  • • Cloud storage setup
  • • Backup solutions
  • • Technical support
4

Client Obligations and Responsibilities

Successful project delivery requires active collaboration. Clients are expected to fulfill the following obligations:

Information & Materials

  • Provide accurate and complete project requirements
  • Supply necessary content, images, and materials promptly
  • Grant access to required systems and platforms
  • Provide feedback and approvals within agreed timeframes

Communication & Cooperation

  • Respond to communications within 48 hours
  • Participate in scheduled meetings and calls
  • Designate a primary point of contact
  • Provide constructive and timely feedback

⚠️ Important: Project Delays

Failure to fulfill client obligations may result in project delays, additional costs, or service suspension. LemmaIoT is not responsible for delays caused by client non-compliance.

Consequences of Non-Compliance:

  • • Extended project timelines
  • • Additional charges for extended support
  • • Potential project suspension or termination
  • • No refund for delays caused by client
5

Payment Terms and Conditions

💰 Payment Structure

  • • 50% deposit to commence work
  • • 50% upon project completion
  • • Monthly billing for ongoing services
  • • Custom payment plans available

⏰ Payment Deadlines

  • • Invoices due within 7 days
  • • Late payment: 2% monthly interest
  • • Service suspension after 14 days
  • • Collection fees apply

Detailed Payment Policies

Deposit Requirements

A 50% deposit is required before work commences. This deposit secures your project slot and covers initial development costs.

  • • Deposits are non-refundable after work begins
  • • Deposit must clear before project start date
  • • Failure to pay deposit may result in project cancellation

Final Payment

Final payment (50%) is due upon project completion and before final deliverable handover.

  • • Payment required before domain/hosting transfer
  • • Source files released after full payment
  • • Ongoing support begins after final payment

Third-Party Costs

Costs for third-party services (hosting, domains, licenses) are additional and billed separately.

  • • Domain registration: ₦5,000 - ₦15,000/year
  • • Web hosting: ₦15,000 - ₦50,000/year
  • • SSL certificates: ₦10,000 - ₦25,000/year
  • • Premium plugins/themes: Variable costs
6

Intellectual Property Rights

✅ Client Ownership

Upon full payment, clients own the following deliverables:

  • • Custom logos and brand designs
  • • Website content and structure
  • • Custom code and applications
  • • Marketing materials created
  • • Business registration documents

⚠️ Important IP Restrictions

Third-Party Assets

Some deliverables may include third-party assets (stock photos, fonts, plugins) subject to their own licensing terms. Clients are responsible for ongoing license compliance.

Portfolio Usage

LemmaIoT reserves the right to showcase completed work in our portfolio and marketing materials, unless specifically restricted by written agreement.

Ownership Transfer

Intellectual property ownership transfers only upon full payment. Partial payments do not confer ownership rights.

7

Warranties and Disclaimers

✅ Our Warranties

  • Services performed with professional skill and care
  • Deliverables will substantially conform to specifications
  • 30-day warranty on technical defects
  • 99.9% uptime guarantee for hosting services
  • Compliance with Nigerian business regulations

❌ Disclaimer of Warranties

  • No guarantee of specific business results or profits
  • Third-party service performance not guaranteed
  • No warranty against changes in technology or regulations
  • Client-provided content accuracy not warranted
  • Force majeure events excluded from warranties

Warranty Limitations

Duration: Technical warranties are limited to 30 days from delivery. This covers defects in workmanship but not changes in requirements or third-party service issues.

Scope: Warranties cover only the specific deliverables outlined in the project agreement. Additional features, modifications, or enhancements are not covered under original warranties.

Remedy: Our sole obligation under warranty is to repair or replace defective deliverables. We are not liable for consequential damages or business losses.

8

Limitation of Liability

⚠️ Important Liability Limitations

To the maximum extent permitted by Nigerian law, LemmaIoT's liability is limited as follows:

Maximum Liability Cap

Our total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim, or ₦500,000, whichever is less.

Excluded Damages

We are not liable for:

  • • Indirect, incidental, or consequential damages
  • • Loss of profits, revenue, or business opportunities
  • • Data loss or corruption (beyond our direct control)
  • • Third-party service failures or interruptions
  • • Damages resulting from client's misuse of deliverables

Time Limitations

Claims must be brought within 12 months of the date when the client knew or should have known of the issue. No claims will be accepted after this period.

9

Termination

Termination by LemmaIoT

We may terminate services immediately for:

  • Non-payment of invoices beyond 14 days
  • Breach of Terms and Conditions
  • Illegal or unethical use of our services
  • Abusive behavior toward our team

Post-Termination Obligations

Client Obligations

  • • Pay all outstanding invoices within 30 days
  • • Return any LemmaIoT confidential information
  • • Cease use of LemmaIoT branding or references
  • • Transfer hosting/domain accounts (if applicable)

LemmaIoT Obligations

  • • Deliver completed work upon final payment
  • • Provide reasonable transition assistance
  • • Return client confidential information
  • • Maintain confidentiality obligations
10

Governing Law and Dispute Resolution

🤝 Dispute Resolution Process

Step 1: Direct Communication

Parties agree to first attempt resolution through direct communication and good faith negotiation for 30 days.

Step 2: Mediation

If direct communication fails, disputes shall be submitted to mediation through a mutually agreed mediator or mediation service.

Step 3: Arbitration/Litigation

If mediation fails, disputes may proceed to binding arbitration or litigation in accordance with Nigerian law.

Additional Legal Provisions

Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between parties and supersede all prior negotiations, representations, or agreements.

Amendments

These Terms may only be modified in writing, signed by both parties, or through updated terms posted on our website.

Assignment

Clients may not assign their rights under these Terms without written consent. LemmaIoT may assign with reasonable notice.

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Questions About These Terms?

Our legal team is here to help clarify any concerns

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Email Support

Get help via email

info@lemmaiot.com.ng
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WhatsApp

Quick chat support

Chat with Us
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Phone Support

Speak with our team

+234 912 179 3029